Wisconsin Nursing Home Administrators (NHA) Practice Exam

What services shall social services staff provide?

1. Discharge planning, referrals, adjustment assistance, and training

2. Medication administration, personal care, and mental health support

3. Financial assistance, room cleaning, and diet planning

4. Physical therapy, occupational therapy, and recreation activities

The correct answer is: Discharge planning, referrals, adjustment assistance, and training

Social services staff are responsible for connecting individuals or families to resources and support. Therefore, options B, C, and D are all incorrect as they do not involve offering referrals, assistance, or training. Option B resembles the role of a nurse or healthcare professional, while option C appears to be the domain of a housekeeper or janitor, and option D is typically handled by therapists, not social services staff. Discharge planning, referrals, adjustment assistance, and training are all essential components of a social services staff's job responsibilities. They are trained to identify needs and connect individuals with appropriate resources and support services.